Systemy bilingowe
Systemy bilingowe
This is a unique feature that allows you to count the number of ongoing calls per unit of time, then compare the number of channels in the trunk and calculate the percentage of trunk utilization.
The built-in alarm detection mechanism allows you to quickly see if any thresholds have been exceeded at any point in time.
If a transfer is detected, it is added as an exception to the area code table with the corresponding description, while all calls made to that number after the first occurrence of the call are retargeted.
This function allows you to divide the actual telephone traffic costs plus the cost of line rental, codes or levels of organizational structure (ex: cost centers).
Costs can be settled proportionally to costs registered by the Kobi system or to the number of lines or organizational levels registered in the system. The system also allows you to add fixed fees.
The clear visualization of the results, in the form of a table with properly marked records and a set of filter parameters, makes it easy to diagnose problems with registration or call tariffs. For that comparison, records previously processed and billed by the system are retrieved and compared with calls record from the operator's billing records in electronic form.
The tariff simulation process is performed to verify that the tariff used is the optimal for the types of calls made at given cost. It usually turns out that among the many operators and the variety of tariffs, there will be a tariff that will allow for significant savings.
The transferred and conference call processing process involves merging into a single record of all the rows associated with the switched call.
This feature allows you to update organizational structures based on files or Active Directory.
Modification of line assignment is performed for one defined structure, while line / code descriptions are visible in all system structures.
The process of tariff (plan) simulation might be used in order to check if the current plan is optimal for the types of phone-calls made with respect to generated cost. The frequent case is among many plans of different operators there can be found a plan that allows for great savings.
Function Operators invoice accounting allows for accounting real cost of telecommunication traffic summed with subscription fees proportional for every internal line (extension number) or levels of organizational structure (ex. cost-center).
Transparent data visualization in a table with properly emphasized records, set of filtering parameters helps easily identify problems with phone-calls' registration or tariffication.
It is possible to set limits for extensions, trunks and codes. Once the limit is exceeded, an email with the appropriate message may be sent.
The function can be used to detect abuses, an alarm can be sent once when the limit is exceeded for a given period, or whenever a function is called.